Terms of Service

Last Updated: September 1, 2025

These Terms of Service ("Terms") govern your access to and use of the TaxPilot24 website and services. Please read these Terms carefully before using our services.

By accessing or using the TaxPilot24 services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the service.

1. Definitions

Throughout these Terms, the following definitions apply:

  • "TaxPilot24," "we," "us," or "our" refers to TaxPilot24 Inc., the company providing the services.
  • "Services" refers to the tax automation software, tools, and related services provided by TaxPilot24.
  • "User," "you," or "your" refers to the individual or entity accessing or using the Services.
  • "Account" refers to the registered user account required to access and use the Services.
  • "Subscription" refers to the paid access to the Services according to the selected plan.

2. Account Registration and Eligibility

To access and use the Services, you must create an account and provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

By creating an account, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal authority to bind the business entity you represent to these Terms
  • Your use of the Services does not violate any applicable law or regulation
  • All information provided during registration is accurate and complete

3. Subscription and Payment

3.1 Subscription Plans

TaxPilot24 offers various subscription plans with different features and pricing. The specific features, limitations, and pricing of each plan are described on our website.

3.2 Free Trial

We may offer a free trial period for new users. At the end of the trial period, your account will automatically convert to a paid subscription unless you cancel before the trial ends.

3.3 Payment Terms

All payments are due in advance according to the billing cycle of your chosen plan (monthly or annually). You authorize us to charge your payment method for all fees associated with your subscription.

3.4 Taxes

All fees are exclusive of taxes. You are responsible for paying all applicable taxes associated with your use of the Services.

3.5 Refunds

Refunds are provided in accordance with our Refund Policy, which is incorporated by reference into these Terms.

4. Use of Services

4.1 Permitted Use

You may use the Services only for lawful purposes and in accordance with these Terms. You agree to use the Services only for your internal business purposes and not to resell or redistribute the Services.

4.2 Restrictions

You agree not to:

  • Use the Services in any way that violates any applicable law or regulation
  • Attempt to gain unauthorized access to the Services or related systems
  • Interfere with or disrupt the integrity or performance of the Services
  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services
  • Use the Services to store or transmit harmful code or malware
  • Use the Services to infringe upon the intellectual property rights of others

4.3 API Usage

If you use our API, you agree to comply with our API Documentation and any rate limits or other technical restrictions we impose.

5. Data and Privacy

5.1 Your Data

You retain all rights to the data you input into the Services. You grant TaxPilot24 a license to use, modify, and process this data solely to provide and improve the Services.

5.2 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms.

5.3 Data Security

We implement reasonable security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Intellectual Property

6.1 TaxPilot24 Intellectual Property

The Services, including all content, features, and functionality, are owned by TaxPilot24 and are protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Services.

6.2 Feedback

If you provide feedback or suggestions regarding the Services, you grant TaxPilot24 a perpetual, irrevocable, royalty-free license to use and incorporate such feedback without restriction.

7. Compliance Guarantee

7.1 Scope of Guarantee

TaxPilot24 provides a limited guarantee covering penalties and interest directly resulting from calculation errors made by our system, subject to the conditions and limitations specified in our Compliance Guarantee Policy.

7.2 Limitations

The Compliance Guarantee does not cover penalties or interest resulting from:

  • Incorrect or incomplete information provided by you
  • Your failure to file returns or remit taxes on time
  • Your failure to implement our Services correctly
  • Changes in tax laws that have not yet been incorporated into our system

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability

IN NO EVENT SHALL TaxPilot24 BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.

TaxPilot24'S TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

10. Indemnification

You agree to defend, indemnify, and hold harmless TaxPilot24 and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

11. Term and Termination

11.1 Term

These Terms will remain in effect until terminated by either you or TaxPilot24.

11.2 Termination by You

You may terminate your account at any time by following the instructions on our website or by contacting our support team.

11.3 Termination by TaxPilot24

TaxPilot24 may terminate or suspend your account and access to the Services at any time, without prior notice or liability, for any reason, including if you breach these Terms.

11.4 Effect of Termination

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Modifications to Terms and Services

12.1 Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

12.2 Modifications to Services

We reserve the right to modify, suspend, or discontinue the Services (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.

13. General Provisions

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

13.2 Dispute Resolution

Any dispute arising from these Terms shall be resolved through binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association.

13.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

13.4 Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by TaxPilot24, constitute the entire agreement between you and TaxPilot24 concerning the Services.

13.5 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and TaxPilot24's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

14. Contact Information

If you have any questions about these Terms, please contact us at:

TaxPilot24 Inc.
333 Bush Street, #1400
San Francisco, CA 94104
Email: legal@TaxPilot24.com
Phone: +1 (415) 555-1234